Starbucks in Hagerstown

4.2 /5
27 reviews

12810 Shank Farm Way Hagerstown MD 21742

Restaurant Hours

Open Close

Monday 05:00 - 21:00

Tuesday 05:00 - 22:00

Wednesday 05:30 - 21:30

Thursday 06:00 - 21:00

Friday 05:00 - 21:00

Saturday 05:00 - 21:00

Sunday 05:00 - 21:00

Overview

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Wheelchair accessible parking lot

Atmosphere

  • Restroom

Base

  • Breakfast
  • Quick bite
  • Outdoor seating

Crowd

  • Cozy
  • Casual

Dining Options

  • Breakfast
  • Takeout
  • Lunch
  • Dessert

Highlights

  • Outdoor seating
  • Fast service
  • Great tea selection
  • Great coffee

Offerings

  • Prepared foods
  • Coffee
  • Quick bite

Place Type

  • Cafe

Planning

  • Tourists
  • Groups
  • College students

Starbucks, 12810 Shank Farm Way Hagerstown MD 21742, Hagerstown

Reviews

5

Starbucks was good as usual! Friendly service and warm atmosphere

4

Nice location and easy to find. The store is clean and welcoming

1

I’ve been going to this Starbucks for a couple years, and it used to be the best, but it has completely changed in there. There’s a couple employees that have really nasty attitudes, and they DO NOT make the drinks as you order them. They just seem to not care.

5

This is one of the best starbucks that I've gone to in Hagerstown MD. My orders are always right and evryonrbud always friendly

4

Nice place for coffee and maybe a quick snack. They have a lot of pastry and sandwiches if you aren't watching calories. The cranberry bliss bar is to die for.

5

I have been coming to the Starbucks every month for the last 5 years when I travel on business. The girls here are great as they now know me by name. They know my drink and they make do a great job making it. they have the comfortable lounge chairs that you can sit and read the paper while you drink your coffee in the morning which I like. They keep it nice and clean and it has a great view of the morning sun coming up. I highly recommend visiting it

1

They always mess up my orders.

5

Got coffee in breezewood pa! Wait staff was very nice. I will definitely go back to this shop!!!

5

LOVE this store. Staff is always so speedy and always nice. Ericka helped me out the other day and she was so patient and super kind. They are literally the sweetest, hands down my favorite Starbucks to visit.

5

Always friendly. And tables are family friendly as opposed to the Starbucks on Market St.

1

Everytime I mobile order from this location my order is messed up in 1 way or another. Mostly the wrong drink. Today I ordered a chai tea latte and got some sort of coffee. Very disappointing with the amount of money Starbucks charges for a drink. Don't get me wrong, I love Starbucks which is why I'll spend the money but wrong items everytime isn't right.

5

Very friendly employees. They did their best to make it right the first time.

5

Great people, great coffee!

5

The staff is super friendly and their drip coffee is consistently good

5

Starbucks is Starbucks. I do like their coffee. I also like the Gingerbread Latte. The location seems to always be very busy and the staff seem to work well together to get all the orders and take care of you. They need to put more of their drinks on the menu. So many that are not on there.

5

I think they put crack in their hot chocolate because I cannot get enough of it! :-) The staff is always friendly and polite, and on those rare occasions when they don't get your order right they are quick to fix it. Definitely one of my favorite places for breakfast.

1

Worst Starbucks experience ever. Waited 30 minutes for an order several ppl got their orders before me that came after I did an I placed a mobile order then they tried to say they couldn’t give me my refund

5

I recently stopped in and picked up eight drinks for my office and all of them were perfect. Every time I stop in the restaurant is clean and well organized. The staff is always courteous and extremely knowledgeable. They always have so many little trinkets to purchase That make wonderful gifts For the last-minute shopper like myself.

1

Twice I have visited this branch in the last month. Both times it took nearly 15 minutes for the staff to serve a venti coffee. Both times no brewed coffee was available and needed to be brewed. The delay was not due to busyness in the store as I was the only one in line. More disappointingly was the lack of organized leadership, redirecting staff to new tasks even while they were in the process of fulfilling orders for the drive thru, causing further delays for drive thru orders. Unfortunate decline for a once wonderful branch. To be fair, the staff was working hard, but for lackluster leaders.

5

Great service, friendly faces, fantastic coffee. You can't go wrong here!!!

5

Love it. Awesome service

5

Always the best doring morning but business it's star bucks

5

Staff was super friendly

4

Service was slow even though no one was in line in front of us. Took them 5 minutes to greet us even with 4 people “working”. The chair spaces and work areas are much smaller than what the photos depict.

3

Slow but polite service. Incorrectly filled orders. :-(

4

Out of Irish Cream cold brews but still made me up something good

1

Went there today and placed a mobile order and went to pick up my 1 drink and waited for 30min. Was very upset and they had 4 people working front counter and 2 working drive thru. Will never go bak to this Starbucks. Damn drive thru people left b4 I did